Our mission
To provide transportation that people can plan around: safe vehicles, professional drivers, and arrival times that hold up in the real world.
About us
Prime Services and Investments Ltd is a passenger transportation company based in Juba, South Sudan. We move people to airports, between cities, to work, and to the occasions that matter.
Who we are
Most journeys go wrong for ordinary reasons: a vehicle that was too small, a driver who did not know the route, a pickup time nobody confirmed. Our work is to remove those reasons one at a time.
That means treating every booking as a plan rather than a request: who is travelling, how much luggage, what time they genuinely need to arrive, and which vehicle actually suits the road between here and there.
We serve individuals and families, businesses and organisations, event organisers and visiting groups, with the same standard applied to a single airport run as to a fifty-seat coach.
Direction
Two statements that decide what we say yes to.
To provide transportation that people can plan around: safe vehicles, professional drivers, and arrival times that hold up in the real world.
To be the transportation company people in South Sudan name first when the journey actually matters, because the service has earned it, trip after trip.
Our values
Six principles that settle the day-to-day questions before they turn into arguments.
A journey that arrives late is a problem. A journey that arrives unsafely is a failure. When the two conflict, safety decides.
Punctuality is the one thing every passenger notices. We plan schedules we can actually keep, then keep them.
Clear prices, clear timings, clear answers. If something changes, you hear it from us first.
Passengers, drivers, and partners alike. Courtesy is not an extra. It is the job.
A clean vehicle, a driver who knows the route, a confirmation that arrives before you have to ask.
Local knowledge is what turns a map into a realistic journey time. We plan around the roads as they are.
Service philosophy
Very little of what makes a journey work happens during the journey. It happens in the hours before it, when someone checks the details.
You receive confirmation of the vehicle, the driver, and the pickup time, plus a way to reach us if anything changes.
The vehicle arrives at the agreed time and place, prepared for the journey and the number of passengers booked.
A professional driver, a comfortable vehicle, and a route planned for the conditions on the day.
A straightforward close to the booking, and someone to talk to if anything was not right.
It shows up in how vehicles are looked after, who is allowed to drive them, and how quickly someone answers when a passenger needs help.
Ask about our standardsSafety
Four commitments that shape how the service is run day to day.
Vehicles should be maintained according to professional operational standards.
Drivers should meet the professional requirements set by the company.
Transportation designed with passenger comfort and safety in mind.
Responsive assistance when passengers need help.
Book reliable transportation for your next journey.
Prefer to talk it through? +211 900 000 000